Fundamento is an enterprise-focused contact center automation solution powered by AI that ensures companies consistently achieve excellent business outcomes by saving costs up to 60% with reduced AHT, lower ramp time and improved CSAT. Most recently Fundamento was recognized by Google as one of the Top AI Companies in APAC as part of their Women Founders Fund, and won the VCCircle Disruptor Award. Fundamento’s API-first, no-code AI stack sits at the heart of the customer contact center ecosystem across different channels of communication, is accessible in multiple languages and can be hosted on cloud as well as on-premises. Companies can automate customer contact centers with enterprise-grade AI to improve agent and customer experience and eliminate agent errors with guided workflows, real-time assistance, on-the-job training, data capture, auto-generated customer responses, conversational intelligence and complex customer support automation. Enterprises like IndiaMart, Disney Hotstar, Paisabazaar, Flipkart, Zomato, Absolute, and others have embraced Fundamento’s next-gen AI and seen excellent results. Fundamento is backed by leading names in tech like Binny Bansal, Kun