
The Reserve Bank of India (RBI) has taken a major step toward the responsible use of artificial intelligence (AI) in finance. An expert panel, set up by RBI, has proposed a comprehensive framework aimed at ensuring AI is used ethically, securely, and innovatively across the financial sector. The initiative—called the Framework for Responsible and Ethical Enablement of Artificial Intelligence (FREE-AI)—is designed to balance the opportunities AI offers with the need to safeguard customers, institutions, and the wider economy.
Why the Framework Is Needed:
AI is transforming the way Indian banks, fintechs, and financial service providers operate—from automating tasks to detecting fraud and personalizing financial products. However, without clear guidelines, AI could also introduce risks such as unfair outcomes, data breaches, and systemic vulnerabilities.
The Foundation: Seven Guiding Principles (“Sutras”)
The FREE-AI framework is built on seven core principles meant to guide all AI adoption in the financial sector:
- Trust is the foundation
- People first
- Innovation over restraint
- Fairness and equity
- Accountability
- Understandable by design
- Safety, resilience, and sustainability
These guiding values aim to ensure that financial AI is transparent, fair, safe, and puts human welfare first.
The Six Pillars: Structure for Responsible AI
To turn its vision into reality, the panel recommends action across six focus areas (pillars):
1. Infrastructure
- Create a high-quality Financial Sector Data Infrastructure as public digital infrastructure.
- Integrate with national platforms like IndiaAI Mission’s datasets.
- Establish an AI Innovation Sandbox to let innovators build and test AI solutions safely, including smaller financial firms.
2. Policy
- Develop adaptive, forward-looking policies that balance innovation and risks.
- Include AI liability frameworks and ensure regulations are regularly updated.
3. Capacity
- Encourage ongoing training for everyone in the financial sector—from boards and executives to staff and regulators.
- Recognize and reward the responsible use of AI that benefits society.
4. Governance
- Promote best-practice sharing across the industry.
- Strengthen collaborations among regulators, financial institutions, and tech providers.
5. Protection
- Ensure robust data governance and consumer protection.
- Address data privacy, security, and the prevention of bias or discrimination within AI systems.
6. Assurance
- Maintain internal “inventories” of all AI systems in use.
- Set up a sector-wide repository to monitor vulnerabilities and conduct regular, risk-based AI audits.
- Require financial firms to disclose AI-related practices in annual reports and use toolkits to measure compliance with the new standards.
Concrete Steps: 26 Actionable Recommendations
The report spells out 26 recommendations, ranging from infrastructure upgrades to strict governance, policy overhaul, industry training, and more. Some highlights include:
- Government support for developing Indian financial AI solutions.
- Regular policy reviews and updates as technology evolves.
- Strong disclosure, risk management, and ethical consideration at every stage in the AI lifecycle.
The Path Forward:
Chaired by Dr. Pushpak Bhattacharyya of IIT Bombay, the expert committee brings together leading minds in finance, technology, and ethics. Their report aims to make India a global leader in responsible AI adoption for finance-fostering innovation without sacrificing the public good.
Conclusion:
The RBI panel’s recommendations provide a practical, principled roadmap for embracing AI’s potential while managing its risks. If adopted, the FREE-AI framework will help create an Indian financial sector that is more innovative, secure, inclusive, and trustworthy for all.