
Founded in December 1984 by Stanford computer scientists Leonard Bosack and Sandy Lerner, Cisco Systems began with a breakthrough router that supported multiple internet protocols. Today, with revenues near US $50 billion and a market value over US $200 billion, Cisco shapes the backbone of the internet and enterprise networking.
Founding Story & Early Breakthrough:
Leonard Bosack and Sandy Lerner met at Stanford and managed computer networks for different departments in the early 1980s.
In December 1984 they founded Cisco (short for San Francisco) in San Jose, California. The critical early product: a router in 1986 that could handle multiple internet protocols, giving them a crucial edge in the emerging wide-area networking space.
By February 16, 1990, Cisco went public on NASDAQ, marking the beginning of its fast-track growth.
Business Model: The Three Pillars
Cisco’s revenue model rests on three integrated pillars:
- Infrastructure platforms: Sales of core networking hardware, routers, switches, data-centre gear.
- Applications & software: Collaboration tools, analytics, IoT and software-defined networking.
- Services & support: Technical consulting, managed services, security solutions.
This diversified model allowed Cisco to capture value across the end-to-end networking stack and build deep enterprise relationships.
Growth Through Acquisitions & Innovation:
To stay ahead in a rapidly evolving tech landscape, Cisco adopted a strategy of strategic acquisitions and continual innovation:
- Over 200 acquisitions to date, enabling entry into new markets (cloud, security, collaboration).
- For example, the acquisition of WebEx for US $3.2 billion in 2007 helped boost Cisco’s collaboration portfolio.
- The company also shifted aggressively from hardware-only to software and services-led offerings, aligning with changing customer needs and higher margin opportunities.
Key Milestones & Financial Snapshot:
- Founded: December 10, 1984 in San Jose, California.
- Public listing: February 16, 1990.
- Revenue: US $49.8 billion in 2021.
- Market capitalisation: Over US $200 billion (as of data in 2022).
- HQ: San Jose, California, serving customers worldwide.
Challenges & Strategic Reset:
Cisco’s journey was not without turbulence:
- The dot-com bubble burst impacted its router-hardware-heavy business, forcing Cisco to evolve its strategy.
- Rapid technology shifts (cloud, mobile, 5G) demanded Cisco reinvent its product line and business model, migrating from pure hardware to software, subscriptions and services.
- Competitive pressure from firms like Juniper Networks and Huawei required Cisco to re-focus on innovation, integration and global reach.
Why Cisco’s Story Matters:
- First-mover advantage: By commercialising multi-protocol routers early, Cisco captured a foundational piece of internet infrastructure.
- Business model resilience: Integrating hardware, software and services created multiple revenue streams and deeper customer lock-in.
- Acquisition as engine of growth: Strategic M&A kept Cisco ahead of technology curves and competitive threats.
- Adaptation to change: Its pivot to software, security and cloud showed the importance of evolving with the industry rather than staying static.
What to Watch Next:
- Cloud & edge networking: Cisco is investing in secure, high-performance networking for hybrid and edge environments (5G, IoT, industrial networks).
- Software-led growth: Ongoing shift toward subscription models, SaaS and services could improve margins and stabilize revenue.
- Emerging markets & manufacturing: Expansion in geographies like India and manufacturing localisation may offer new growth vectors.
- Sustainability & portfolio rationalisation: As networks evolve, Cisco’s ability to retire legacy hardware and focus investment on future paradigms will matter.

